(Senior) Document and Process Manager (m/f/d)

Festanstellung, Vollzeit · Germany, Munich (HQ)

About the role

Agile Robots SE is a high-tech startup based in Munich. Our mission is to bridge the gap between AI and robotics by developing robotic systems that offer state-of-the-art full-body force sensitivity and world-leading vision intelligence. This unique combination of technologies enables us to provide intelligent, easy-to-use, and affordable robotic solutions with safe human-robot interaction.

We are a dynamic and innovative software development company dedicated to pushing the boundaries of technology. We specialize in creating cutting-edge solutions that transform industries and redefine user experiences.

Your Responsibilities

Configure, administer, and continuously optimize JIRA and Confluence to ensure structured workflows, clear ownership, and transparent cross-functional communication
Define, implement, and enforce documentation governance processes to ensure correctness, completeness, and traceability
Establish and maintain structured issue logging processes, including defect tracking, escalation paths, and ownership models
Drive and formalize root cause analysis (RCA) workflows in collaboration with R&D and Production teams
Create and maintain process documentation for issue management, change control, and documentation release
Act as the interface between Production and R&D, ensuring alignment on documentation, technical changes, and process updates
Manage full documentation lifecycle, including version control, revision tracking, approval workflows, and release status• Coordinate formal release of SOPs (Standard Operating Procedures) created by engineering teams
Ensure traceability between requirements, engineering changes, production updates, and released documentation
Develop structured dashboards and reporting systems in JIRA and Confluence for management visibility
Create clear process diagrams, system overviews, workflow charts, and responsibility matrices
Prepare high-quality PowerPoint presentations and executive reports for upper management
Support audits and compliance activities by ensuring documentation accuracy, accessibility, and process adherence
Continuously improve documentation and process efficiency across departments

Essential Skills

Bachelor’s degree in Engineering, Industrial Engineering, Technical Documentation, Quality Management, or related field
Minimum 5 years of experience in document management and/or process management within a production environment for mechatronic systems• Proven experience configuring and administering JIRA and Confluence (workflows, templates, permissions, dashboards, automation rules)
Strong experience defining and enforcing structured documentation and issue management processes• Experience implementing root cause analysis methodologies (e.g., 5 Whys, Fishbone/Ishikawa, structured corrective actions)
Strong understanding of change management, version control, release procedures, and traceability in hardware/software environments
Experience working at the interface between R&D and production/manufacturing
Experience managing SOP releases and ensuring production documentation readiness
Strong analytical and structured thinking with close attention to detail
Strong visual communication skills and the ability to translate complex technical topics into clear documentation and presentations
Advanced PowerPoint skills with professional design sense for executive communication
Experience in production environments for mechatronic or electromechanical systems
Fluency in Chinese and English (spoken and written)
Willingness to travel

Beneficial Skills

Experience with PLM, ERP, MES, or QMS systems
Familiarity with ISO-based quality management systems and audit preparation• Knowledge of CAPA processes and structured corrective/preventive action systems
Experience in robotics or complex electro-mechanical system production
Certification in quality or process management (e.g., Six Sigma, Lean)
Experience driving cross-department process harmonization initiatives
Background in continuous improvement and operational excellence programs

What we offer

Dynamic high-tech startup combined with financial soundness and world class investors
Challenging tasks and projects for your professional growth, with an open-minded environment for creativity and personal development
Corporate benefits program that covers health, sports, mobility and language courses
Great working environment in an interdisciplinary, international team

Auf diese Stelle bewerben

About us

Agile Robots SE is an international high-tech company based in Munich, Germany with a production site in Kaufbeuren and more than 2300 employees worldwide. Our mission is to bridge the gap between artificial intelligence and robotics by developing systems that combine state-of-the-art force-moment-sensing and world-leading image-processing technology. This unique combination of technologies allows us to provide user-friendly and affordable robotic solutions that enable intelligent precision assembly.

This is made possible by our employees, who bring out the best in each and every day with creativity and enthusiasm. Become part of this team and shape the future of robotics with us!

We are proud of our diversity and welcome your application regardless of gender and sexual identity, nationality, ethnicity, religion, age, or disability.

Auf diese Stelle bewerben

Kommen Sie in unser Team!

Vielen Dank für Ihr Interesse! Sollten Sie Probleme mit dem Formular haben, wenden Sie sich bitte an jobs@agile-robots.com.